A poster promoting the Energy and Water Ombudsman (Victoria) service to Aboriginal consumers.
A guide to how the Energy and Water Ombudsman (Victoria) handles electricity, gas and water complaints
A fact sheet discussing privacy and smart meter information.
A two-page fact sheet describing safety requirements for the installation of smart meters in Victoria.
A fact sheet on smart meters and electromagnetic exposure safety guidelines.
An online tool that allows users to search for energy-related rebates.
An educational film about dealing with door-to-door sales agents.
A simple consumer brochure which explains consumer's rights in relation to door to door selling.
A comprehensive guide to consumer rights in relation to door to door selling.
A short video which explains how consumers can resolve their own complaints with energy companies.